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Ackert Blog

The Cost of Taking It Personally

It’s perplexing, I know. Your prospective client looked you in the eye and told you the signed engagement letter would be in your hands by the end of the week. That was two months ago. Now, after your friendly reminders were ignored, your...

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Why You Shouldn't Strive for Excellence

A perfectionist will tell you that their tendency towards high standards is a virtue. But there is a connection between the unrealistic demands many of us have on ourselves and the productivity level to which we aspire. Philip Stanhope, the 4th Earl...

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Why Professional Jealousy Is Good for You

There are those for whom success seems to come easily. We watch their rise with a pang of envy and wish we could somehow snap our fingers and have what they have. Perhaps for you, it's someone in your business community. Perhaps it's someone at...

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How to Outsmart Your Inner Critic

I don't know about you, but I hate looking like an idiot. The feeling comes over me whenever I judge my actions as unpolished or poorly timed or just plain stupid. Then, when I seek out candid feedback from the people I trust, I often learn that...

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Manners Matter: 7 Tips for Better Business Etiquette

Lest I come off sounding like your mother, let me start off by saying that I have committed all of the following faux pas at one time or another. On a few occasions, I'm pretty sure they cost me business. I have come to learn the hard way that...

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If You're Anything Like Me

If you’re anything like me, part of your mind has already finished reading this blog. It is thinking about the meeting you have in twenty minutes, strategizing ways to cut it short so you can meet your noon deadline on that other project. If...

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Why Responsiveness Is Critical

We are wired to be highly responsive to our clients, but in our frantic race to meet their expectations, we often fail to treat our other relationships with the same respect. Our colleagues, referral sources, direct reports, and service providers...

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Just Between You and Me

My networking lunch was going well. We were hitting it off nicely, we seemed to have a lot in common, we knew a lot of the same people, and we had good business synergy. I was hopeful that this would be the beginning of an enjoyable and...

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The Trouble with Excellence

Our expectations are often unrealistic when it comes to our performance. We expect top-tier results and criticize ourselves when our revenues are flat and our initiatives are unsuccessful. We forget that extraordinary outcomes are a product of...

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Where Is Your Feedback Loop?

You got plenty of it in school. It's part of what made you so smart—the evaluative and often corrective feedback you received from your professors (when you weren't partying). So, what's making you smarter now?

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