In the Spring of 2015, the Ackert Advisory conducted a a market-wide study on the state of CRM software in law firms.
We reviewed the findings of the market-wide study with David Ackert, MA in this free webinar. You’ll learn about:[...]
Law firms are increasingly using CRM systems to help track their marketing and business development efforts. Despite CRM providers’ attempts to build pipeline tools, CRM utilization rates remain low among lawyers - the primary business developers...[...]
70% of law firms use a CRM system, according to a recent study. But despite widespread market penetration, CRM systems are primarily used by the marketing and business development departments, with utilization rates as low as 5% among lawyers.[...]