<img src="https://secure.leadforensics.com/150258.png" alt="" style="display:none;">
REQUEST DEMO

Ackert Blog

By

Stay up to date

Client Service

Your competitor says they're better than you… Are they right?
By David Ackert on July 11, 2013

We all do this. We tell our prospective clients that they’re making the right choice. The best choice. If they go to a competitor, they won’t be as happy.

Continue Reading

Client Service

How to Set Fees for Your Practice
By David Ackert on April 25, 2013

There's a reason 99 cent pricing is so ubiquitous. Our decision to buy something is based on a combination of logical and budgetary considerations driven by the fact that most of us are...

Continue Reading

Client Service

What You Can Learn from Starbucks
By David Ackert on January 2, 2013

While waiting for your plane to take off from the LAX airport, you can stop by one of the many Starbucks in the terminal and pick up a java for your journey, as long as you're willing to...

Continue Reading

Client Service Referral Sources

The ABCs of Client Referrals
By David Ackert on September 27, 2012

Your most effective referrals will come from your clients. After all, who else can endorse your services to other potential clients based on firsthand knowledge of the value you provide?...

Continue Reading

Business Development Client Service

How to Serve and Sell (and Sleep at Night)
By David Ackert on May 29, 2012

If you're like most service professionals, you regard selling as a necessary evil. Without it, you won't have the opportunity to serve, and while there are those who seem to excel at both,...

Continue Reading

Client Service

How to Create the Perfect Survey
By David Ackert on April 22, 2012

I'm not psychic. If I were, I'd know exactly what you want to read in this weekly blog and I'd deliver it to you. This week I'll share an easy technique for eliciting market feedback so...

Continue Reading

Client Service

How to Be a Better Negotiator
By David Ackert on March 8, 2012

In a soft economy, it’s common for clients to push back on our fees or the other terms under which we want to do business. It’s just as common for us to acquiesce. We tell ourselves that...

Continue Reading

Client Service

Don't Give Your Client Something for Nothing
By David Ackert on March 8, 2012

In a soft economy, it’s common for clients to push back on our fees or the other terms under which we want to do business. It’s just as common for us to acquiesce. We tell ourselves that a...

Continue Reading

Get latest articles directly in your inbox, stay up to date