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Business Development Client Service Time Management Building Habits

Top 4 Tips for Developing a Rainmaker Mindset
By The Ackert Team on June 1, 2022

You’re so busy juggling client work it’s no wonder business development often gets put on the back burner. But for many seller-doers, it’s not just having the time to do business...

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Business Development Client Service Pipeline Management Technology

PIPELINEPLUS is More Than a New Business Development Tool
By The Ackert Team on March 24, 2022

The good news is that whether law, accounting, financial advisory, engineering, or consulting, professional services firms are busier than ever. The bad news is that seller-doers may be so...

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Business Development Client Service Pipeline Management Technology Personal Development Training

What Are Firms Looking For in 2022?
By The Ackert Team on November 17, 2021

'Tis the season for planning and setting goals for the upcoming year. Here are the top initiatives firms are requesting the most from Ackert this budget season:

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Client Service

How to Keep (and Impress) Your Clients
By David Ackert on August 13, 2019

 

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Client Service

How to Get New Business from Clients
By David Ackert on July 2, 2019

If you’re like most service professionals, you offer reactive service. You wait for clients to call with a problem. You respond with a solution. Then you wait for the next time a client...

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Client Service

An Exchange of Needs
By David Ackert on June 29, 2019

As we go through life, pursuing our various agenda, we occasionally lose sight of the fact that we are not at the center of the universe. Yes folks, there are other people out there whose...

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Client Service

How Do You Rate on Client Connection?
By David Ackert on January 3, 2018

Most of us follow a client meeting by diving back into our email. (After all, while we were chatting away with a live human being, twenty new messages funneled into our inbox.)

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Client Service

Appreciation Fosters Client Loyalty
By David Ackert on December 1, 2017

It is much harder to acquire a new client than it is to keep an existing one. That's why it's critical to do everything you can to improve the loyalty of your clients. Some would argue that...

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Client Service

A Letter from Your Competitor
By David Ackert on May 18, 2017

Dear Competitor,

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Client Service

Navigating the AFA Maze
By David Ackert on February 7, 2017

It seems more and more that standard rates are becoming a formality in our industry. Every year, law firms raise their rates but their clients react simply by demanding deeper discounts....

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