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Ackert Blog

Podcast: "A Service-Centric Approach to Business Development" featuring Alitia Faccone of Jackson Lewis

Join David Ackert as he interviews Alitia Faccone, Director of Business Development at Jackson Lewis on this episode of the Market Leaders Podcast.


Tune in to hear them discuss:

  • Alitia's unique career transition from an e-discovery lawyer to a career in legal business development
  • Jackson Lewis's 20 industry teams that seek to create internal coalitions for better client service 
  • How the firm used their client feedback initiative to fuel a revision of their client service standards
  • The firm's attorney training program that approaches  business development from the viewpoint of the client 

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